Can Technicians Have Multiple ROs Open?

Posted by Emdecs at 26 Sep 2014

Yes, they sure can. Heavy-duty equipment service technicians have always been able to work with multiple repair orders in EMDECS, but the question is now directed specifically at Tech RO, the Technician’s Repair Order that facilitates real time maintenance activity capture. Tech RO clocks a tech onto a service job with the click of an

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Is Work Entered Into Tech RO Reviewed?

Posted by Emdecs at 25 Sep 2014

ROs created in real time by service technicians using the Tech RO screens in the 2nd generation of EMDECS might contain errors or omissions. As the latest screens have been designed to follow a human-centric process flow within a typical shop, the reality of imperfectly built ROs has been considered. Once a technician marks an

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Can Multiple Technicians Use Tech RO?

Posted by Emdecs at 24 Sep 2014

Yes – the Technician’s Repair Order (Tech RO) screens in the 2nd generation of EMDECS that allow technicians to build repair orders and track the time spent on each labor activity can indeed be used by more than one technician in a shop. There is a simple Clear Screen button in the top right corner

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